Welcome to HAM Depart & Arrive Baggage

Baggage on the plane - rules & regulations

Hand luggage, travel luggage and bulky luggage are types of luggage that are subject to different provisions and rules on a flight. Here you can find out what you have to consider when packing your suitcases and bags and which prohibited items are not allowed on aircraft for safety reasons.
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Lost and Found Hamburg Airport
Baggage tracing
Lost & Found
You have lost something on the plane, your luggage has not arrived or you want to claim a damage?
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Baggage
Baggage on the plane - rules & regulations
Here you can find out what you have to consider when packing your suitcases and bags.
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Baggage
Carry-on baggage
What is allowed in hand luggage and how many pieces of hand luggage are allowed per person? These regulations apply to hand luggage.
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Baggage
Bulky baggage
If you want to transport special baggage on the plane on your trip, you must hand it in at the bulky baggage counters in Terminal 1 and 2. Bulky baggage is baggage that is not allowed on the baggage carousel.
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Baggage
Lost&Found & Baggage Tracing
Depending on the location of the loss, different contacts will assist you in locating your property.

Further information:

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Self Bag Drop
Travel
Important Check-in Information
For the most relaxed travel from the start, you can simply complete the formalities online from home or use the pre-evening check-in of some airlines. Find out how it works here.
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Carefree travel
Travel barrier-free
Do you need help on site? The DRK assistance team supports you with wheelchair service and other services for a barrier-free, stress-free and safe travel experience.
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Family
Traveling with children
Get to know our family services and use our offers for a relaxing and entertaining stay for you and your loved ones.
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Carefree travel
Traveling with pets
Whether in the transport box in the hold or as a companion in the cabin - the most important information and rules about traveling with animals at a glance.

Safe and carefree travel from Hamburg Airport

Safety at Hamburg Airport
Vaccination and testing centers at Hamburg Airport
An urban vaccination service is available at the airport, open daily. EcoCare also offers fee-based PCR, rapid antigen testing and free citizen testing.
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vacation start at Hamburg Airport
Safe travel
Current travel regulations
Everything you need to know about testing and verification requirements, entry regulations and quarantine regulations.
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Self Bag Drop
Travel
Important Check-in Information
For the most relaxed travel from the start, you can simply complete the formalities online from home or use the pre-evening check-in of some airlines. Find out how it works here.