Skip to content

    Travel safely

    There's no time like travel time! Start your vacation carefree from Hamburg Airport considering our important safety informations.

    Safe and carefree travel from Hamburg Airport

    • Travel tips & info - for a relaxed start to your vacation

      Travel safely

      5 useful tips for a relaxed and worry-free travel start.

      Read more

    • Current travel regulations

      Safe travel

      Everything you need to know about testing and verification requirements, entry regulations and quarantine regulations.

      Read more

    Traveling in Corona times - Here's what you need to watch out for:

    Checklist — safe travel during the coronavirus pandemic

    (185.2 KB)

    Important travel services

      Travel tips & info

      Online parking reservation

      Check-in Services

      Lost&Found & Baggage Tracing

      Baggage - rules & regulations

      Slot&Fly booking

      Passenger control by the Federal Police

      Security contacts at Hamburg Airport

      • Hamburg Airport State Police (PK 34)

        Sicherheit

        The state police control center (PK34) is available around the clock on the departure level between Terminal 2 and the Airport Plaza.

        Telefon:

        +49 (0)40 42865 3460

        E-Mail:

        pk34@polizei.hamburg.de

        Web:

        www.polizei.hamburg.de

        Location:

        opening hours:

        • Monday: 00:01 bis 24:00

        • Tuesday: 00:01 bis 24:00

        • Wednesday: 00:01 bis 24:00 Current day

        • Thursday: 00:01 bis 24:00

        • Friday: 00:01 bis 24:00

        • Saturday: 00:01 bis 24:00

        • Sunday: 00:01 bis 24:00

      • Federal Police Hamburg Airport

        Security

        Telefon:

        +49 (0)40 5002 7300

        E-Mail:

        bpolifh.ham@polizei.bund.de

        Web:

        www.bundespolizei.de

        Location:

        opening hours:

        • Monday: 04:30 bis 24:00

        • Tuesday: 04:30 bis 24:00

        • Wednesday: 04:30 bis 24:00 Current day

        • Thursday: 04:30 bis 24:00

        • Friday: 04:30 bis 24:00

        • Saturday: 04:30 bis 24:00

        • Sunday: 04:30 bis 24:00

      • Customs / Export

        Security

        Telefon:

        +49 (0)40 5075 2431

        Web:

        www.zoll.de

        Location:

        opening hours:

        • Monday: 05:00 bis 22:00

        • Tuesday: 05:00 bis 22:00

        • Wednesday: 05:00 bis 22:00 Current day

        • Thursday: 05:00 bis 22:00

        • Friday: 05:00 bis 22:00

        • Saturday: 05:00 bis 22:00

        • Sunday: 05:00 bis 22:00

        Passengers wishing to export goods and valuables requiring declaration or large sums of cash from Germany can declare this at the Customs counter in Terminal 1 and apply for export certificates. Customs officers are also available to answer any questions you may have about customs.

      • Airport Fire Department

        Security

        Telefon:

        112

        E-Mail:

        feuerwehr@ham.airport.de

        Location:

        opening hours:

        • Monday: 00:01 bis 24:00

        • Tuesday: 00:01 bis 24:00

        • Wednesday: 00:01 bis 24:00 Current day

        • Thursday: 00:01 bis 24:00

        • Friday: 00:01 bis 24:00

        • Saturday: 00:01 bis 24:00

        • Sunday: 00:01 bis 24:00

      Tips for your time at the airport

        Shopping at Hamburg Airport

        Hamburg Airport Lounges

        Eating & drinking at Hamburg Airport