Skip to content

    Travel safely

    There's no time like travel time! Start your vacation carefree from Hamburg Airport considering our important safety informations.

    Safe and carefree travel from Hamburg Airport

    • reise-tipps-paar

      Travel tips & info - for a relaxed start to your vacation

      Travel safely

      5 useful tips for a relaxed and worry-free travel start.

      Read more
    • vacation start at Hamburg Airport

      Current travel regulations

      Safe travel

      Everything you need to know about testing and verification requirements, entry regulations and quarantine regulations.

      Read more

    Traveling in Corona times - Here's what you need to watch out for:

    Checklist — safe travel during the coronavirus pandemic

    (185.2 KB)

    Important travel services

      Travel tips & info

      Online parking reservation

      Check-in Services

      Lost&Found & Baggage Tracing

      Baggage - rules & regulations

      Slot&Fly booking

      Passenger control by the Federal Police

      Security contacts at Hamburg Airport

      • Hamburg Airport State Police (PK 34)

        Sicherheit

        The state police control center (PK34) is available around the clock on the departure level between Terminal 2 and the Airport Plaza.

        Telefon:

        +49 (0)40 42865 3460

        E-Mail:

        pk34@polizei.hamburg.de

        Web:

        www.polizei.hamburg.de

        Location:

        opening hours:

        Monday
        00:01 - 24:00
        Tuesday
        00:01 - 24:00
        Wednesday
        00:01 - 24:00
        Thursday
        00:01 - 24:00
        Friday
        00:01 - 24:00
        Saturday
        00:01 - 24:00
        Sunday
        00:01 - 24:00

      • Federal Police Hamburg Airport

        Security

        Telefon:

        +49 (0)40 5002 7300

        E-Mail:

        bpolifh.ham@polizei.bund.de

        Web:

        www.bundespolizei.de

        Location:

        opening hours:

        Monday
        04:30 - 24:00
        Tuesday
        04:30 - 24:00
        Wednesday
        04:30 - 24:00
        Thursday
        04:30 - 24:00
        Friday
        04:30 - 24:00
        Saturday
        04:30 - 24:00
        Sunday
        04:30 - 24:00

      • Customs / Export

        Security

        Telefon:

        +49 (0)40 5075 2431

        Web:

        www.zoll.de

        Location:

        opening hours:

        Monday
        05:00 - 22:00
        Tuesday
        05:00 - 22:00
        Wednesday
        05:00 - 22:00
        Thursday
        05:00 - 22:00
        Friday
        05:00 - 22:00
        Saturday
        05:00 - 22:00
        Sunday
        05:00 - 22:00

        Passengers wishing to export goods and valuables requiring declaration or large sums of cash from Germany can declare this at the Customs counter in Terminal 1 and apply for export certificates. Customs officers are also available to answer any questions you may have about customs.

      • Airport Fire Department

        Security

        Telefon:

        112

        E-Mail:

        feuerwehr@ham.airport.de

        Location:

        opening hours:

        Monday
        00:01 - 24:00
        Tuesday
        00:01 - 24:00
        Wednesday
        00:01 - 24:00
        Thursday
        00:01 - 24:00
        Friday
        00:01 - 24:00
        Saturday
        00:01 - 24:00
        Sunday
        00:01 - 24:00

      Tips for your time at the airport

        Shopping at Hamburg Airport

        Hamburg Airport Lounges

        Eating & drinking at Hamburg Airport