What is Slot&Fly?
With Slot&Fly, passengers can book a time slot at Hamburg Airport, free of charge, to use a separate lane at the boarding pass checkpoint before security, avoiding waiting times.
How does Slot&Fly work?
You can book a time slot, free of charge, for up to five people. You will receive a QR code by email for every booking. With the QR code and your boarding pass, you can use the separate Slot&Fly Lane at the security checkpoint within your reserved time slot.
Who can use Slot&Fly?
Slot&Fly is available for all passengers, regardless of ticket class. We still advise families with small children to use our Family Lane.
Naturally, passengers with reduced mobility can also use Slot&Fly, but they will need to be able to pass through the boarding pass barrier alone. If there is an accompanying person with them, this person will also need a booking for the same time slot. If the accompanying person is registered by Red Cross personnel, no extra Slot&Fly reservation is necessary. Access to the security checkpoint is then via an additional extra lane.
When can I book a time slot?
You can book a time slot with Slot&Fly within the 72 hours before your flight departs. You can even book on site up to one hour before departure, but the number of slots is limited and there is no guarantee that a suitable slot will still be available.
Where do I find the Slot&Fly Lane?
The entry to the Slot&Fly Lane is to the right of the security checkpoint entry in Terminal 1. The entry is signposted – look for the Slot&Fly logo.
What flights can I use Slot&Fly on?
Slot&Fly can be used on all flights departing from Hamburg Airport.
What does Slot&Fly cost?
Slot&Fly is a free service at Hamburg Airport.
Is there a guarantee that I will pass through the security checkpoint within my time slot?
No. The Slot&Fly booking will make it possible for you to get to the security checkpoint within the booked time slot. The security checkpoint itself is operated by the Federal Police. The actual time taken at the security checkpoint depends on various factors outside of Hamburg Airport’s control. As a guide: As a rule, an average security check takes 5-10 minutes.