Welcome to HAM Contact

Contact

Here you will find all important contacts and information for your concerns about Hamburg Airport.

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Contact
Hamburg Airport Customer Service
For any other request, please feel free to send us an email to: info@ham.airport.de. Our customer service will answer your message as soon as possible.

Important opening hours

Terminal 1 Hamburg Airport
Opening hours
Terminal opening hours (Terminal 1 & Terminal 2)
Please note that the terminal building is closed outside these times - it is not possible to stay overnight in the terminal.
Hamburg Airport Welcome Center
For visitors
Hamburg Welcome Center (before the security checkpoint)
For arriving passengers and visitors - airport information for information about the airport, your journey or your stay in Hamburg.
airport-lounge-view
Opening hours
Hamburg Airport Lounge (security area)
Even before your departure, you can enjoy the best service and comfort in our own Hamburg Airport Lounge. Including a spectacular view of the apron!

Safe and carefree travel from Hamburg Airport

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reise-tipps-paar
Safe travel
Travel tips & info - for a relaxed start to your vacation
5 helpful tips for a carefree and relaxed trip
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Parken
Online parking reservation
Online parking reservation
If you reserve a parking space online in advance, you are guaranteed to park at the airport at great rates.
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Slot & Fly
Service
Slot&Fly booking
Book a time slot for our Slot&Fly lane free of charge and save time at the security checkpoint.