Flight Schedule & Flight Booking
Airlines
Travel Agencies
Travel safely
Individual Services for Travelers
Departures
Arrivals
Baggage
Check-in
Security Check
Passport Control
Services at the Airport
Parking
Arrival and departure to the airport
Car Rental & Car Sharing
Offers
Shops
Eat & Drink
Miles & More
Airport-Lounges
Cash, Exchange & Tax Refund
Airport Map
Corporate My Flights Map Search
de DE
Flight Schedule & Flight Booking
Airlines
Travel Agencies
Travel safely
Individual Services for Travelers
Departures
Arrivals
Baggage
Check-in
Security Check
Passport Control
Services at the Airport
Parking
Arrival and departure to the airport
Car Rental & Car Sharing
Offers
Shops
Eat & Drink
Miles & More
Airport-Lounges
Cash, Exchange & Tax Refund
Airport Map
Corporate My Flights Map Search
Flight Schedule & Flight Booking
Airlines
Travel Agencies
Travel safely
Individual Services for Travelers
Departures
Arrivals
Baggage
Check-in
Security Check
Passport Control
Services at the Airport
Parking
Arrival and departure to the airport
Car Rental & Car Sharing
Offers
Shops
Eat & Drink
Miles & More
Airport-Lounges
Cash, Exchange & Tax Refund
Airport Map
Welcome to HAM Contact

Contact

Here you will find all important contacts and information for your concerns about Hamburg Airport.

Targeted topic search

Suggested topics

AIRLINE CONTACTS
LOST&FOUND
PARKING
ACCESSIBILITY
CHECK-IN
BAGGAGE
SECURITY CHECK
TRAVELING WITH CHILDREN

Do you have another request?

Read more
Neuer Inhalt (1)
Contact
Hamburg Airport Customer Service
For any other request, please feel free to send us an email to: info@ham.airport.de. Our customer service will answer your message as soon as possible.
send email

Important opening hours

Terminal 1 Hamburg Airport
Oliver Sorg
Opening hours
Terminal opening hours (Terminal 1 & Terminal 2)
Please note that the terminal building is closed outside these times - it is not possible to stay overnight in the terminal.
Location:
Flughafenstraße 1-3, 22335 Hamburg
Hamburg Airport Welcome Center
Oliver Sorg
For visitors
Hamburg Welcome Center (before the security checkpoint)
For arriving passengers and visitors - airport information for information about the airport, your journey or your stay in Hamburg.
Location:
Airport Plaza, Level 0 (Arrivals)
airport-lounge-view
Stefan Knaack | BoConcept
Opening hours
Hamburg Airport Lounge (security area)
Even before your departure, you can enjoy the best service and comfort in our own Hamburg Airport Lounge. Including a spectacular view of the apron!
Location:
Airport Plaza, Level 3, Security area

Safe and carefree travel from Hamburg Airport

Read more
reise-tipps-paar
Oliver Sorg
Safe travel
Travel tips & info - for a relaxed start to your vacation
5 helpful tips for a carefree and relaxed trip
travel tips
Read more
Parken
Oliver Sorg
Online parking reservation
Online parking reservation
If you reserve a parking space online in advance, you are guaranteed to park at the airport at great rates.
book now
Read more
Slot & Fly
Oliver Sorg
Service
Slot&Fly booking
Book a time slot for our Slot&Fly lane free of charge and save time at the security checkpoint.
book now