Hand luggage, travel luggage and bulky luggage are types of luggage that are subject to different provisions and rules on a flight. Here you can find out what you have to consider when packing your suitcases and bags and which prohibited items are not allowed on aircraft for safety reasons.
Your luggage is not only subject to the general safety regulations in air traffic in order for aircraft and passengers to arrive safely at their destination. Airlines also have very different rules regarding weight and number of pieces of luggage a passenger can take with them. Different luggage requirements may even apply between classes of transport and flight destinations of an airline,. It is therefore best to find out about the baggage regulations of your airline when booking your trip, but in any case no later than before arriving at Hamburg Airport in order to avoid additional costs for excess baggage.
When you check in online or at one of our Check-in machines you can also check in your luggage with most airlines using the self-bag drop. Simply use our baggage drop-off machine. You will find the instructions for our self-bag drop machines in Check-in.
Baggage trolleys are available in and in front of the terminals to transport your luggage. You also have the option to hire a porter service. You can also leave your suitcases stored at the airport with luggage service Hamburg Transfers.
Liability is regulated by law for all airlines. It generally depends on the starting and ending destinations of your trip. This can vary greatly depending on which international agreement the departure and destination countries have signed or which national laws apply.
In principle, liability for checked baggage is based on the proven damage, but is limited in amount. For international travel, the maximum liability is based on the weight of the checked baggage. For more detailed information on maximum liability, please read the airline's conditions of carriage.
If the value of your checked baggage exceeds the maximum liability we generally recommend baggage insurance.
Have you lost something on the plane or your luggage did not arrive at your destination? It is best to contact your airline at the airport - they will take care of finding your luggage quickly.