VIP service

Information

We look forward to welcoming you at the General Aviation Terminal (GAT). In exceptional cases, we may need to meet you at an alternative meeting point. If this occurs, we will inform you in advance.

Our VIP Service can be booked by any passenger, regardless of their airline or booking class. Our offer is valid for discerning business and leisure travellers. Enjoy our discreet personal service, peace and relaxation.

VIP service at Hamburg Airport

Thanks to our VIP Service, you will not lose any time dealing with formalities or in queues at the airport. Instead, you can enjoy your stay and use your time to relax or be productive. We will welcome you the General Aviation Terminal (GAT). There you may enjoy a comfortable and seamless arrival as well as the use of the dedicated security check there, so that your stay is pleasant and discreet right from the start. Of course, we will be delighted to assist you with your luggage.

You will be chauffeured from the GAT to the airport lounge in one of our Mercedes VIP limousines. While we take care of all the formalities for you, you can enjoy your stay in our lounge. There you have the choice between a private booth with a panoramic view of the apron or a separate private room. High-quality foods and drinks, as well as all Lounge amenities are at your disposal.

If your aircraft departs further away from the terminal, we will chauffeur you to the aircraft in one of our Mercedes VIP limousines and see you off at the aircraft door.

Executive VIP Service at Hamburg Airport

If you prefer, our service can begin directly at your front door. Opt for our Executive VIP Service and we will pick you up directly at home. So even before you arrive at the airport, you can enjoy a ride in an exclusive Mercedes limousine or a spacious Mercedes van.

Benefits of our VIP services

Welcoming the VIP guests at the General Aviation Terminal (GAT). In certain cases the meeting point may also be infront of Terminal 1 or at the VIP Parking next to Terminal 2.
Check-in formalities will be completed on the guests’ behalf.
Luggage will be checked in by your VIP Service Agent.
Use of the dedicated security control at the GAT
Chauffeured drive by Mercedes VIP-Limousine via the tarmac to the Lounge.
Lounge Stay at a VIP booth or in a private room within the Lounge
The VIP Service Agent will assist the guests throughout their entire stay
Foods and Beverages are included
Transfer to the aircraft by Mercedes VIP-Limousine (if necessary)
VIP guests will be escorted to the aircraft

Welcoming the VIP guests at the aircraft
Transfer from the aircraft by Mercedes VIP-Limousine (if necessary)
Lounge Stay at a VIP booth or in your private room within the Lounge
The VIP Service Agent will assist the guests throughout their entire stay
Foods and Beverages are included
The Lounge may only be accessed by VIP guests arriving from Schengen destinations. If arriving from non-Schengen airports the Lounge is not accessible due to legal immigration regulations at the Airport.
Check-Out procedure, such as immigration and customs formalities or luggage transfer are subject to agreement.
VIP guests will be escorted to their vehicle

All benefits listed in our VIP Service are also included. Furthermore we offer:

The limousine transfer from/to the airport. Trips up to 10km are included.
Every further kilometer will be charged with a respective surcharge.
For the Mercedes Van the surcharge is 2,30€ per kilometer and for the S-Class the surcharge is 3,00€

All benefits listed in our VIP Service are also included. Furthermore we offer:

The limousine transfer from/to the airport. Trips up to 10km are included.
Every further kilometer will be charged with a respective surcharge.
For the Mercedes Van the surcharge is 2,30€ per kilometer and for the S-Class the surcharge is 3,00€

If your aircraft departs further away from the terminal, we will chauffeur you with the VIP bus or one of our VIP limousines. Enjoy this exclusive VIP service in Hamburg in a fully equipped limousine by Mercedes - the exclusive partner of our shuttle service. Entertainment, massage functions and pure comfort await you in a limousine that moves you across the apron fully electrically and therefore environmentally friendly.