Pass the time until your flight, check for important emails, or book a hotel at your destination – thanks to our free WLAN service, this can be done on any mobile device. All visitors and passengers receive 24 hours of free internet access.

Here’s how it works:

  1. Activate WLAN reception on your mobile device (smartphone, tablet PC or laptop).
  2. Open the list of available WLAN networks and choose “HAM AIRPORT FREE WIFI”.
  3. Click the “Hier geht’s zur Anmeldung” button on the landing page.
  4. On the next page, you can register for the free service with your name and email address. After completing the form, click “weiter” to continue with the registration.
  5. You will receive a confirmation email. When you read this email, you will find your personal passwords, which you can use to finalise the registration.
  6. You can now use this account to access Hamburg Airport’s free WLAN network every time you visit.

Internet Point

Worldwide connections – just a mouse-click away

Users of mobile communication devices have one hour of free access to the internet on the Passenger Pier and conference facilities and throughout the public arrivals area in the terminals. If you want to surf for longer, you can by more time directly online or purchase a voucher at the Airport Center.
There are also workstations each at Gate A20/A18, Gate A/B37, Gate A21 - A 26 and at Arrivals in Terminal 2.

Opening Hours
Mon. - Sun.: 4 a.m. - midnight


Service hotline +49 (0)800 0629466



Terminal 2, Arrivals Level (publicly accessible area ) three workstations + printer
Pier (at Gates A20 - A18), Level 1 (security-controlled area)
Pier (at Gate A/B37), Level 1 (security-controlled area)
Pier (at Gate A21 - A26), Level 1 (security-controlled area)