Hamburg Welcome Center (Tourist Information)


If you are travelling on business, a holiday-maker, or visiting the airport, there are plenty of services on offer for you here: tourist information, hotel reservations, the lost & found service, fax, photocopying, and ticket sales.


Opening hours:

daily 06:30 am - 11:00 pm


Dec 24th: 06:30 am - 09:00 pm

Dec 25th: 06:30 am - 11:00 pm

Dec 26th: 06:30 am - 11:00 pm

Dec 31st: 06:30 am - 09:00 pm

Jan 1st: 07:30 am - 11:00 pm




Email lost & foundservice:


Position: Airport Plaza, Arrivals level


After a flight a shower can be very relaxing.

The airport ́s shower facilities are located in the Airport Plaza, arrivals Level and Terminal 2, arrivals level.

Price: 5,00 € incl. shampoo

Towel: 10,- €